Our Philosophy
Business today requires giving customers precisely what they want and need - exactly when they want it, where it's most convenient for them to receive it, and at the lowest possible cost. Is this where your core expertise lies?
Response-Marketing approaches every customer interaction as an opportunity to build your brand and strengthen the customer relationship.
With customer contact centers across the globe, we are geographically positioned and uniquely prepared to deliver added value to your business by providing exceptional service to existing customers and building your business through the addition of new customers.
Our values
Our values represent all that we do and are shared by every employee of Response Marketing.
Our core values are to strive towards:
- Leadership;
- trust and customer loyalty;
- and integrity in all that we do.
We respect and value our relationship with our customers, employees and partners.
We believe in complete transparency in all our interactions and transactions, and conduct all business activities in a manner that is lawful and fair, with the highest level of integrity, to our people, clients, partners and communities.
We believe in complying with local, regional and national government requirements in terms of taxation, financial, legal and employment requirements.
Although contact centers around the world usually offer excellent work conditions to their employees, we take corporate compliance very seriously. To us, being socially responsible means striving to emforce our values and ethics into everything we do — from how we run our business, to how we treat our employees, to how we impact the communities where we do business.
We make sure our partners abide with our corporate compliance program which is designed to ensure that all employees and directors of our partners not only meet legal requirements around the world, but also operate responsibly and with integrity in everything they do.
Developing Leadership
The dedication our employees bring to client programs comes from a corporate culture that encourages innovation and rewards performance.
Every employee has the opportunity to contribute new ideas, earn awards and win promotions.
Always Striving for Excellence
We value our performance and a relentless pursuit of excellence.
Building Our Community
We are an equal opportunity employer, and do not believe in any kind of discrimination based on gender, colour, caste or creed in any of our interactions.
Our employees receive salary and benefit packages benchmarked against leading employers in the skilled labour market.
We sponsor clubs, parties, outings and charity events for our staff, fostering strong bonds between Response-Marketing, its employees and the community.
At Response-Marketing, investing in our culture means our employees are committed to the success of our company and your program.



5511 Upper Lachine Road, H4A 2A5 Montreal, QC, Canada