Our outbound telemarketing clients benefit from our rigorous adherence to highly cost-effective, results-based production and management processes.

Our outbound telemarketing formula for success begins with a thorough understanding of your business. Response-Marketing understands the differences between business-to-consumer (B2C) and business-to-business (B2B) telemarketing, and uses experienced management to focus on the unique requirements of each client and their targeted market – from recruiting to hiring, to training and production.

Outbound telemarketing applications include:

• Product/service sales;
• Product registration
• Customer acquisition;
• Retention campaigns;
• Lead generation
• Database enhancement;
• Database management;
• Customer service;
• Verification activities;
• Lead qualification;
• Market research;
• Collections services;
• Shop competition;
• Customer service audits;
• Tele-sales;
• Volunteer recruitment.

Response Marketing specializes in:

• Telecommmunications;
• Financial products and services;
• Insurance;
• Health.

We offer an extensive experience in outbound telemarketing management and customer acquisition which, along with our technological solutions, quality assurance programs, and commitment to customer service excellence has helped many premier corporations achieve maximum results from their direct marketing efforts.

Consumer outbound telemarketing direct services
Our primary focus in outbound telemarketing is product sales. Utilizing integrated call management systems and predictive dialers, we systematically call prospective customers and transfer successful connections to a dedicated representative who has been trained for the specific client application. As a call is presented to the representative, the customer or prospect's name, address, and other available information are simultaneously presented on the representative’s workstation along with a client's customized script.

Results
Our outbound telemarketing software systems permit you to immediately access program results on-line, and monitor the performance of all your designated agents from a remote location. We will capture and report information, in summary as well as more detailed statistical analyses in standardized reports or in a customized format developed specifically for you.

Inbound and outbound telemarketing business direct services
We also provide business-to-business (B2B) marketing services to clients whose target markets include small to medium sized businesses. These applications are designed to enhance and grow your databases of clients and prospects, generate leads, schedule appointments for your regional or national sales forces, and sell services and products to accounts that may not warrant face-to-face sales resources.