Our Team
The expertise and professionalism of Response Marketing’s team is the key to your high quality marketing solutions. Our diversified and experienced Marketing, IT, HR and Operations specialists provide strength in the development of your CRM strategies.
With more than 20 years of experience, our marketing communication specialists stay on the leading edge of the industry and strive for constant innovation.
Our marketing team includes specialists in telemarketing, e-marketing, direct mail, creative design and project management.
Our information technology (IT) experts bring their knowledge of the latest call center, web and database management tools, enabling us to automate specific functions, and manage our client’s customers and prospect contacts across all the stages of interaction.
Our HR managers and contact center specialists supervise and train the most qualified sales agents and customer service representatives.
Our quality control team monitors core elements such as call handling, call outcome and product knowledge.
Our core team consists of:
- Claude Cohen, CEO;
- Salomon Knafo, CFO;
- Omar Maarouf, V.P Consulting & Business Development;
- Ygal Benabou, IT Director;
- IT Manager;
- Dr. Jacques Ajenstat, Director of Business Intelligence;
- Elssy Benabu, Director - client services
- Donald De Gryse, Account Manager
- Orly Nahmias, Account Manager



5511 Upper Lachine Road, H4A 2A5 Montreal, QC, Canada